What is SSO?
Single Sign-On (SSO) means staff can log in with their organisation’s existing username and password (for example, their Microsoft or Google account). Once signed in, they don’t need separate logins for each system. It’s secure, centralised and convenient.
What is MM Mobile?
MM Mobile is our new app that lets nurses and carers to administer medications from their phone or tablet. A key feature is offline mode — staff can keep working even when the internet drops out. The app securely stores information on the device and syncs it back to MediMap when the connection is restored.
Why SSO and offline mode don’t work together
- SSO requires a live internet connection. To confirm a login, the app must check back with the organisation’s identity system (e.g. Azure AD, Okta, Google)
- Offline mode means no internet. The app must trust a local login until it can connect again
- Security doesn’t allow a mix. Storing SSO credentials on a device for offline use would weaken security, so software systems can’t rely on SSO where offline access is required
What this means for you
- Today: MM Mobile uses your standard MediMap login credentials (username and password). This ensures staff can access the app both online and offline
- Future roadmap:
- Email + PIN login for a faster, offline-friendly option
- SSO login for customers who want centralised identity management in always-online environments
This dual approach will give customers flexibility: SSO where connectivity is reliable, and email + PIN where offline access is critical.
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