Who Should Complete This Step
Any user who has manager level access.
Before You Begin
You will need:
- Your user facility username and password
- Your username and password
Step 1: Select Settings
A user with manager level access will reset the user passwords with a temporary password:
- Select Settings
- Select Staff
Step 2: Reset the Passwords
To update all passwords in bulk:
- Select Select All
- Select Reset Password
- Create a temporary password for the users
- Select Reset Password
To update passwords individually:
- Select Reset Password by the user’s name
- Select on Reset Password
- Create a temporary password for the users
- Select Reset Password
Step 3: Communicate with users
- Communicate with the users the new facility password and their temporary user password