Users will be asked to update their password periodically based on their organisation's password policy.
If your organisation hasn't set a password expiry period, it will set to the default of 30 days.
Passwords will expire based on each users last password change.
Note: Password expiry only effects facility user logins and not the facility login
This can be updated at any time by a manager by following the steps below:
- Go to the settings menu from the MediMap dashboard by clicking the purple cog.
- Click on the Security tab
Enter the desired number of days into the password expiry field
When a user's password expiry period is complete, they will be prompted to change their password when logging in as normal. They are able to do this themselves and will not need assistance from a manager.
Staff who need to reset their password are also able to be viewed by the manager by clicking the Users tab in the settings menu. Staff who are required to update their password will have a tag under their name.
This tag is removed when the staff member successfully logs in and resets their password.
Users are also able to change their password at any time via the settings menu.